What is
the EZ Tax Pro tax service?
EZ Tax Pro is an online
do-it-yourself tax program using proprietary
software that does all the calculations for you,
selects the forms you need, fills them in and
checks for errors.
How does the Ez Tax Pro software
work? What do I need to get started?
You will need your tax information,
including forms W-2 and 1099s. Use our checklist to
collect the items you will need.
Log into our Priority Web system and follow
the instructions. Our easy to complete screens
will guide you through the process.
Once your return is completed, you can pay
with VISA, MasterCard, or Discover. Other
payment options are electronic checks or, if you
qualify, paying from your refund.
You can e-file your federal return or print
it and send by US mail. State returns can be
prepared at no extra cost and e-filed or
printed.
Can I use the
Ez Tax Pro software if my tax return is
complex I usually itemize deductions?
Yes, our tax software handles most
complex tax returns.
What if I need to file a return in
more than one state? Can I use Ez Tax Pro ?
You can use EZ Tax Pro to
file your federal return and multiple
states.
Can I transfer my information from
last year if I used Ez Tax Pro for last
year's return?
Yes. You will need last
year's username and password to access last
year's information. If you've forgotten your
information we can help you there too.
Just contact our Support Desk for
assistance.
What are the supported browser
types and minimum computer requirements?
Web
Browser Recommendation:
It
is HIGHLY recommended that you use Microsoft's
Internet Explorer version 6.0 Service Pack 1 or
higher web browser when using EZ Tax Pro. If you
do not have this browser, please visit Microsoft's website
where you can download this software free of
charge. Other web browsers are also
supported. PDF Viewer:
You
will need Adobe Acrobat
Reader version 4.0 or higher in
order to view and print the PDF version of your
return. If you do NOT already have this software
you can click below to visit Adobe's web site
and download this program FREE.
Acrobat Reader
Online
Filing Guidelines: (as specified by the IRS)
- No more than 5 electronic returns may be
transmitted originating from the same unique
email address.
- No more than 5 Online Returns will be
allowed from the same IP Address within a
sixty-minute time frame.
Is my information protected? Is
the Ez Tax Pro site secure?
EZ Tax Pro uses the
highest-level encryption technology commercially
available and works with the IRS and state tax
authorities to protect all your information.
Your information is held in strictest confidence
by taxesanytime.com and none of your information
is shared with any third party other than the
IRS and state tax agencies.
Do I have to complete my return in
one session?
You do not have to finish
your return in one session. Your data is saved
and you may log in with your username and
password whenever it is convenient for you to
complete your return.
Does Ez Tax Pro save my
information?
During the EZ Tax Pro
return preparation process, the data you enter
on each page is automatically stored when you
click to go onto the next screen.
If you begin your return but don't send any
data to the EZ Tax Pro computers for a period of
20 minutes, you will be logged out to protect
your information from an unauthorized person.
Your data will be saved should you get
disconnected, or log out, so you can log back in
and resume work where you left off.
Your
data will be deleted from the EZ Tax Pro servers
at the end of the tax filing period for the
particular year if the current year return
was not filed or not printed out.
Can I save a copy of my return for
my records?
After EZ Tax Pro has
reviewed your return for errors, you will be
able to print your return along with any
worksheets you choose for your records.
Can I retrieve my username or
password if I lose them?
EZ Tax Pro will not disclose
usernames for security reasons. If you forget
your username or password, contact the EZ Tax
Pro support desk for assistance,
What do I do if I make a
mistake?
If you catch your mistake
before you have filed your return with the IRS,
just change your answer in the entry box. If you
don't discover the mistake until after your
return is filed with the IRS, you will have to
file an amended return with the IRS and/or your
state.
How can I contact the Internal
Revenue Service?
For questions, call the IRS
at 1-800-829-1040. To receive forms by mail,
call 1-800-TAX-FORM.
Can I get help while I'm preparing
my return at no cost?
Help is available online
from EZ Tax Pro on a wide range of topics
including tax questions, help with the software,
technical support, tax terminology and IRS
regulations.
How do I get my refund or pay
taxes if I owe them?
If you're expecting a
refund, you have the option of having the funds
deposited directly into your bank account or you
can choose to have the check mailed.
If
you owe taxes, you can arrange for an automatic
withdrawal from your bank account and can
specify any date up to April 15. You can also
mail a check with your printed return or with an
e-file voucher if you e-file your return.
Is e-filing my federal and state
returns included in the fee?
E-filing for your federal
and state returns is a free service from EZ Tax
Pro. For the current year $30.95 is the
only fee you'll pay to prepare and e-file both
your federal and state return.
How can I check the status of the
returns I file through Ez Tax Pro ?
You can check the status of
your return any time by logging into your
return. Your status will be provided as you are
logged in. You will also be notified via email
when your return is accepted or rejected by the
IRS.
Does Ez Tax
Pro offer a guarantee?
EZ Tax Pro will pay for any
penalties and interest assessed by the IRS if
the EZ Tax Pro software makes an error in
calculation in the preparation of your return.
However, EZ Tax Pro will not be responsible for
paying additional taxes as a result of such an
error. Usage of EZ Tax Pro tax service is
governed by the EZ Tax Pro End User License
Agreement which is presented to you when you
register for EZ Tax Pro service.
How long will it
take me to prepare and file my return?
The time it takes to prepare
your return will depend on your return. The
average is one to two hours. If you can't finish
your return in one session, you can finish it at
a later time by logging in with your username
and password.
What services
does the fee cover?
EZ Tax Pro is risk free
since you can try it before you buy it. You are
not charged until you have entered your tax
information and are ready to file. The fee
includes preparation of both your federal and
state returns and e-filing or printing your
completed return.
Can I pay the Ez
Tax Pro fee from my tax refund?
Additional fees apply, but
if your return qualifies, you have the option of
paying the EZ Tax Pro fee from your
refund.
Does Ez Tax
Pro accept debit cards?
Occasionally bank, ATM or
debit cards will not work properly with the EZ
Tax Pro system. If you have problems using one
of these cards, please use a VISA, MasterCard,
or Discover card
Electronic Filing (e-filing)
is a method of transmitting tax return
information directly to the IRS which is much
faster, more secure and accurate and helps get
your refund quicker. Most refunds for an e-filed
federal return are received within 10 days
versus six to eight weeks for a traditional
mailed return.
What forms does
the Ez Tax Pro software support?
Most federal tax returns can
be completed with EZ Tax Pro. Click
here for a list of forms now
available.
In what states
can I file a return using Ez Tax Pro ?
EZ Tax Pro offers state
filing in most states in the US. Click
here to see if your state is
available.
Can I get into
my account to print a copy of my return after
filing my taxes using Ez Tax Pro
software?
If you filed your taxes at
Ez Tax
Pro , simply log into your account
to print copies of your return at any time
If I started to
file my taxes using Ez Tax Pro but didn't
finish, can I get back into my account to
complete my return?
If you started your return
on EZ Tax Pro but do not finish prior to October
15, you will not be able to access your tax
information.
Can I import my
tax information into Ez Tax Pro ?
No, you will need to input
your information.
What does the Ez
Tax Pro software include?
With EZ Tax Pro software,
you can prepare your federal return. You can
also e-file your completed return at no
additional cost. You can also prepare and e-file
(where available) your state return at no
additional cost. You don't pay for EZ
Tax Pro until after you have finished your
return, reviewed a summary, and are ready to
view, print or e-file your completed return.

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